Salesforce Certified Identity and Access Management Practice

What is the main purpose of connected apps in Salesforce?

1. To facilitate communication between Salesforce users

2. To enable integration with external systems and secure OAuth connections

3. To manage data integrity across different platforms

4. To enhance the Salesforce dashboard functionality

The correct answer is: To enable integration with external systems and secure OAuth connections

The main purpose of connected apps in Salesforce is to enable integration with external systems and secure OAuth connections. Connected apps are essential for allowing third-party applications to securely connect to Salesforce data and services through APIs. By using the OAuth protocol, connected apps provide a framework for secure authorization, which protects user credentials and maintains the integrity of the Salesforce environment. Through connected apps, organizations can manage authentication and authorization processes, ensuring that only verified apps and users can access specific resources. This mechanism is crucial for maintaining security standards when integrating with various third-party services, such as mobile applications, middleware, or external web services. The other choices do not accurately capture the core functionality of connected apps. While facilitating communication (the first choice) and enhancing dashboard functionality (the last choice) are important features of Salesforce, they do not specifically relate to the purpose of connected apps. Similarly, while data integrity is vital in system integrations, it is not the primary goal of connected apps. Instead, the focus is on enabling secure connections and integrations.