Salesforce Certified Identity and Access Management Practice

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What methods does Salesforce use for user identity verification?

Only username and password confirmation

Multi-factor authentication and secure methods like OAuth and SAML

Salesforce employs multi-factor authentication (MFA) as a key method for user identity verification. This approach enhances security by requiring users to provide an additional form of verification beyond just the traditional username and password. Multi-factor authentication can include various methods such as one-time codes sent to a mobile device, security questions, or biometric data.

In addition to MFA, Salesforce utilizes secure protocols like OAuth and SAML (Security Assertion Markup Language) to facilitate identity management and access control. OAuth provides a method for clients to access resources on behalf of users without sharing passwords, while SAML supports Single Sign-On (SSO) capabilities, allowing users to authenticate once and gain access to multiple applications seamlessly. These methods collectively ensure a robust and secure framework for verifying user identities within the Salesforce ecosystem.

Other options do touch on valid concepts in information security, but they do not reflect the comprehensive and preferred methods that Salesforce uses for user identity verification in practice. For instance, while IP address restrictions can help in limiting access based on geographic locations, they do not provide a reliable verification mechanism on their own. Similarly, while biometric authentication is gaining traction in various sectors, it is not a standard feature in Salesforce's core identity verification methods as outlined in Salesforce's practices. Public

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IP address restrictions and biometric authentication

Public key infrastructure and SSL certificates

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