Salesforce Certified Identity and Access Management Practice

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What is the role of "Audit Trail" in Salesforce?

To manage user accounts

To track changes to configuration and setup

The Audit Trail in Salesforce plays a crucial role in tracking changes to configuration and setup. This feature captures modifications made to the organization's configuration settings, such as changes to custom fields, page layouts, and various security settings. By maintaining a detailed log of these changes, the Audit Trail provides administrators with visibility into who made specific modifications, when they were made, and what exactly was altered. This is invaluable for maintaining security and compliance, as it allows organizations to review historical changes and ensure that all modifications adhere to internal policies and standards.

Furthermore, having a clear record helps in troubleshooting issues that may arise from configuration changes, as administrators can revert to previous setups if needed. The ability to monitor these adjustments is fundamental in managing a dynamic environment like Salesforce, where applications and business needs frequently evolve.

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To facilitate data exports

To assess user productivity

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